Faq

Information about your assets is the key to your real-life assets. Without it, your loved ones will struggle, first to get the information, and then to claim the assets. Emergencies like Covid-19, a war or some geo-political turmoil may confine you in a remote place. In times like these, if your family has access to your passwords, bank accounts and other important information, it will help them survive in your absence.

Your passwords, bank and insurance details, and health records at the least. Passwords and financial information can help your loved ones with funds in your absence. Health information will be crucial if you are down and the doctor needs to see your medical history. Besides these, any other information you think will help you and your family in need.

Your data may be about your health, bank, property, insurances, mortgages, business or work, or you may be an adventurer or a sports person with milestones around that. You can create your own personalized categories from time to time as the need arises. Listed below are some examples: You may create any number of categories and add unlimited data items in each.

Historical data will show the history of your asset and related transactions. It is recommended that you create different datasheets for each. The updates you post will form a data timeline, available to you and your family to trace milestones at any time. One never knows what information may be needed in future.

You can create unlimited categories, unlimited datasheets in each category and unlimited data and files in each datasheet.

Riddlock keeps all user data encrypted such that even we cannot read it in the backend. Your data is encrypted in your device, on the network and in the backend. It can be decrypted only with your private key and riddles.

If you have a partner, spouse, children, parents or dependents, information about your assets could help them survive through difficult times in your absence. For example, your spouse may need access to your bank account in an emergency when you are not in a state to access it yourself.

Ownership of assets involves a legal process. In data inheritance, you are simply giving access to information about it. This access is temporary till the time you do not re-login.

Choose a trusted person, like your partner, spouse, child, parent, sibling or a friend. Trust is crucial in inheritance. You may change your inheritor any time.

Yes. The inheritor will be like a "power of attorney" with full data access and edit rights like you. They can however not change your inheritance settings, personal riddles or account settings.

Let's say you have set 10 days as your inactivity period. If you do not login for 10 days, your inheritance will auto-trigger. The next time your inheritor logs in, your data will be displayed.

If your inheritance is already triggered, it will auto-reset when you login the next time. Otherwise too, you can change your inheritor or the inactivity days any time, and even terminate the inheritance completely.

Data inheritance will work in a tree-structure. It will move from one inheritor to the next automatically. If your inheritor has also gone inactive, their inheritance will get triggered similarly. When this happens, your and your inheritor's data will both show to the next inheritor, and so on. In this manner, we aim to achieve zero data loss for our users, from one generation to the next.

The only way inheritance may fail is when your inheritor goes inactive and does not have an inheritor of their own. Your data will then remain unclaimed until your inheritor or you re-login.

If you want to share some of your data and not all, use the private connects feature. In that you can connect each data item with a different person, including someone external.

First, you must have a share handle. Secondly, your inheritor must be an internal user. Thirdly, you must set your inactivity as minimum 1 day for inheritance.

You may want to share your passwords with your spouse or partner, your historical medical records with your entire family, parents and siblings, your tax returns with a professional consultant, your property documents with a real-estate agent, or other information with family, friends or associates. Using private connects, you can share each of these with the same or different people at any time and for the period you want.

If you have given co-edit access to a connected user, they can add new data and files. If they have readonly access, they can simply view it.

You will continue to be the owner of your data. You can add, edit and delete any data. You can change a connected user's access and even revoke it.

Yes. All you need to do is set a password for your datasheet and use the external user's email id to connect. Your password and a link of your datasheet will go to the user with readonly access.

Simply disconnect the data you have connected with that user. To stop future connects, block the user.

Privacy in riddlock keeps all users hidden by default. If you do not want to connect at all, simply don't create your share handle. Even if you do, your share handle will not be automatically displayed to other users. Without knowing your share handle, nobody will be able to connect with you, and vice versa.

Inheritance is passing full access of all your data to your inheritor when you become inactive, and not otherwise. Private connects is connecting an internal or external user to a specific data item with co-edit or readonly access, even when you are active.

To access your data even without internet connectivity. This may happen in basements, remote locations or places with internet restrictions.

Yes. Using an online app exposes you to the internet when your data travels from your device to the server. It is also subject to the server security of the app. If you stay offline and are able to access all your existing data, the network and server risks don't exist. This is one of the main reasons why "offline by default" is a unique feature in riddlock.

Riddlock uses the W3C standard "IndexedDB" database to store your data in your device. We also use the W3C standard "Web Cryptography" to encrypt the data. When you add new data, it is stored encrypted both in our server and your device. After that your access automatically reverts to offline for that data.

If offline data is not found on your device, it is fetched from the server the first time. This happens incrementally as you access each data item.

As you login from a device, offline storage will trigger for the data you access. You should periodically go online by clicking the "get latest" option on your dashboard when you login. You need to do this only if you are using multiple devices, have connected users or inheritance. If none of this is true, you can stay offline forever to access your existing data.

Your offline data is stored encrypted in your device and can be opened only with your private key. If you device is stolen or lost, the data stays encrypted.

Offline storage depends on the space available in your device. You can check it by clicking the "stay offline" option on the dashboard when you login. Storage space may not be a problem in today's devices.

Your identity combined with your data is the root cause of theft, fraud and many cyber crimes. The biggest cyber crime, phishing, cannot happen otherwise. Being anonymous is the first step for being safe online, particularly for your important data.

You can be identified as a person by your name, unique identifier like a social security number, email id, mobile number or by a combination of profile data like your gender, date of birth, location, device id and so on. These are defined as "personally identifiable information". You can be anonymous only if no such information is taken or tracked in the apps and online services you use.

Riddlock never asks for any personally identifiable information, at the time of signup or later, and it has no cookies or other means to track you, not even Google Analytics. It also keeps your share handle hidden by default. Your share handle is shown only to those users you have connected with.

Tracking apps, phishing attackers and hackers use your "digital footprint" to stay updated. The more data you put online about yourself, your family or your assets, it will simply add to your footprint. You will actually continue to help others exploit you for their benefit, profiteering and fraud.

Lack of privacy is one of the reasons cyber crime is estimated at $24 trillion by 2027 as of November 2022 data by Statista. Phishing is the most common crime which is sustained by freely available identities and data of online users. Digital advertising also works on user profiling and is estimated at $836 billion by 2026. If your family's data is exposed online once, it can never be removed.

The short answer is no. However, you can control the level of exposure. Share on social media what is public to you. For what is private or secret, choose the apps and online services that are truly private. Their privacy policy will reveal how they collect and treat your identity, personal information and data.

Privacy is riddlock is a combination of user, data and social privacy. User privacy is delivered through user anonymity, no cookies, no tracking and features that are private by default and by design. For data privacy, riddlock uses multi-layered encryption such that even we cannot read your data in the backend. To ensure social privacy, riddlock keeps all users private by default. Their share handle is the only public identifier for other users to connect. If a user does not create a share handle, nobody can see them. If they have created one, it is displayed only to those they have connected with before.

Riddlock has no cookies or other means to track users. It does not even use Google Analytics.

Riddlock has an age-rating of 3+ in Google Play and 4+ in Apple iTunes. It is safe and private for users of all age groups.

Riddlock uses a set of security measures at the frontend, network and server. IndexedDB, Web Cryptography and Content Security Policy (CSP) are at the frontend. For network security, we use SSL and encryption to transmit and receive data between your device and the server. In the backend, we use AES 256, public-private keys, vault keys and a host of encryption to keep your data secure.